Questions & answers

Careboundless, answered

Everything you might want to know about the app, the plans, your privacy, and family caregiving itself — in plain words. ∞

About Careboundless

What is Careboundless?

Careboundless is a caregiving app that helps families coordinate care for an aging parent or loved one in one calm place — medications and reminders, shared tasks, a family calendar, daily health updates, photos, important documents, and a built-in library of caregiving guides. It is built for families and care teams (not clinicians) and works on any phone, tablet, or computer.

Who is Careboundless for?

Careboundless is for family caregivers — the relatives and friends caring for an aging, ill, or disabled loved one. It works especially well for families caring across distance, for small care teams (for example a parent plus two caregivers and several remote siblings), and for home-care agencies and senior-living communities through a branded white-label version.

How is Careboundless different from a group chat or shared calendar?

Group chats and shared calendars lose information the moment it scrolls away. Careboundless turns that chaos into structure: medications with reminders, tasks anyone can pick up, a real-time picture of how your loved one is doing, and a weekly update that sends itself to the whole family — plus a built-in library of caregiving guides.

Is Careboundless a medical or healthcare provider?

No. Careboundless is a care-coordination and support tool, not a healthcare provider, and it does not give medical advice. In a life-threatening emergency, always call 911 and follow the guidance of qualified professionals.

Getting started

How do I get started with Careboundless?

Create a free account, add the person you care for, add their medications and a few daily tasks, and invite your family. It takes about ten minutes, and you can do it right in your web browser — no app-store download required to begin.

Can my whole family use Careboundless together?

Yes. You invite family members and caregivers, and everyone sees the same up-to-date picture. Roles control who can view and do what, so the right people have the right access.

What devices does Careboundless work on?

Careboundless works on any phone, tablet, or computer with a modern web browser. Dedicated mobile apps are on the roadmap.

Pricing & plans

How much does Careboundless cost?

Careboundless is free to start for a solo caregiver. Paid family plans begin at $8.88 per month, with a Care Team plan at $24.88 per month and annual billing available at $148.88 per year. Home-care agencies and partners can license a branded white-label version. See the full pricing page for details.

Is there a free plan?

Yes — there is a genuinely useful free "Solo" plan, free forever, for one caregiver. You only upgrade when you need more people, more history, more storage, or advanced features.

Can I cancel anytime?

Yes. You can cancel anytime, by yourself, in a couple of clicks — no phone calls and no guilt trips.

Do you offer annual billing or a discount?

Yes. Annual billing (for example $148.88 per year) costs less than paying month to month, and it makes budgeting simple.

Features

What can Careboundless do?

Careboundless includes medication tracking with reminders, shared tasks and a family calendar, a daily care log with vitals, a photo gallery of care moments, a secure document vault, automatic care reports that email themselves, family messaging, and a Care Library of professional guides and uplifting activities.

Does Careboundless send reminders?

Yes. Careboundless sends medication, refill, and appointment reminders, and it produces an automatic weekly "Care Recap" so the whole family stays informed without anyone having to write an update.

Can long-distance family stay updated?

Yes — keeping remote family in the loop is one of the main reasons people use Careboundless. Distant relatives automatically see updates, photos, and the weekly recap, so everyone feels close even from far away.

Does Careboundless work in other languages?

Yes. Careboundless supports multiple languages and includes a built-in translation feature, so a family whose members speak different languages can still understand each other and coordinate care.

What is the Care Library?

The Care Library is a built-in, growing collection of professional caregiving guides — covering emergencies, mobility, hygiene, nutrition, dementia, and caregiver wellness — plus uplifting "Bright Side" activities and games. You can read the public guides at careboundless.com/guides.

Privacy & security

Is my family’s information private and secure?

Yes. Your family’s information is private, protected in transit with encryption, and visible only to the people you invite. Careboundless does not sell your data.

Do you sell my data?

No. Careboundless never sells your personal or health information to anyone.

Who can see the information I add?

Only the people you invite to your care circle can see your information, and what each person sees is controlled by their role and by per-item sharing settings you choose.

For agencies & partners

Can home-care agencies or senior living communities use Careboundless?

Yes. Home-care agencies, senior-living communities, and other partners can offer Careboundless to the families they serve, including a fully branded white-label version. Learn more on the for-agencies page.

What is white-label Careboundless?

White-label Careboundless is your own branded caregiving app — your name, your logo, your colors — powered by the Careboundless platform. It lets an agency launch a professional family app in weeks instead of building one from scratch.

Caregiving basics

What is a family caregiver?

A family caregiver is an unpaid relative or friend who helps an aging, ill, or disabled loved one with daily life — things like medications, doctor appointments, meals, errands, finances, and emotional support. Tens of millions of people are family caregivers, often while also working and raising their own families.

How do I avoid caregiver burnout?

To protect yourself from caregiver burnout: guard your sleep, keep one small thing that is just for you, accept specific offers of help, share the load with other family members, and watch for warning signs like constant exhaustion, resentment, or feeling numb. Caring for yourself is part of caring for them.

What should I do in a caregiving emergency?

In any life-threatening emergency, call 911 immediately. For fast, plain-language steps on common situations — a fall, choking, stroke warning signs (F.A.S.T.), and more — see the free caregiving guides.

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Careboundless is a care-coordination and support tool, not a medical provider. This is general information, not medical advice — in an emergency call 911.