Your patients leave. Their care shouldn't stop.
Social workers, oncology navigators, and discharge planners: give every patient a free, structured support system the moment they walk out the door. No IT ticket. No BAA. Just share a link.
Free for patients with serious illness · Free to recommend · No integration required
"I wish I'd had something like this when my mom was first diagnosed. We were so lost."
— What families tell their care teams
Patients leave with a folder of papers. They need a team.
You've watched it happen a thousand times. A family gets a serious diagnosis, you spend hours getting them connected, and then they go home — where the real complexity begins. The medications blurring together. The family members calling each other in a panic. The 2am question no one can answer.
Information overload at discharge
Patients receive 12-page discharge packets that overwhelm under stress. Within 72 hours, the medication schedule and follow-up instructions have slipped away for most.
Family in the dark
Adult children in different cities, spouses who weren't in the room, siblings who disagree about next steps — the family loop is broken, and it falls on the patient to hold it together.
Preventable readmissions
Many avoidable readmissions trace back to missed medications, untracked symptoms, and unanswered questions. Structured at-home support is the bridge your discharge plan is missing.
Questions at 2am
Families don't stop having questions after 5pm. Without a resource they trust, they call the nurse line, go to the ER, or — worse — just guess. AI guidance available around the clock changes that.
You recommend. They're set up in 5 minutes.
No EMR integration. No IT ticket. No BAA. The same way you recommend a symptom journal or a wellness app.
Hand them the card (or a URL)
Use our free recommendation card — print it once, hand it at discharge. Or just tell them: "Go to JourneyKin.com." Setup takes less than 5 minutes on any phone or computer.
Patient sets up their account
They add their diagnosis, medications, care team contacts, and family members. If they mention a serious illness during signup, free premium access is automatically activated — no proof required.
Family circle is invited
In one step, patients invite the people in their life — children, spouses, siblings, close friends — to a private circle. Everyone sees what they need to. Nothing they don't.
Support continues at home
Medications tracked. Daily logs kept. AI questions answered. Appointment prep notes organized. The structure you gave them at discharge keeps working long after they've left your care.
The case for every discipline — business and mission
Every industry here faces the same core challenge: patients leave structured care and fall into a gap. The business case and the human case point in exactly the same direction.
No BAA, no IT ticket, no approval process
Recommending JourneyKin to a patient is exactly like recommending any wellness app. You are not sharing PHI. The patient controls their own account. The only thing that crosses your desk is a good outcome.
What recommending JourneyKin actually involves
What you DO need
- A printout or URL to share
- 30 seconds of your time at discharge
- Confidence that the patient has support
- Free recommendation kit (request below)
What you do NOT need
- A Business Associate Agreement (BAA)
- IT department approval
- EMR integration or data sharing
- Any patient data transferred to JourneyKin
- A procurement process or contract
Why no BAA is needed: JourneyKin does not receive Protected Health Information from any healthcare organization. The patient creates their own account directly and enters their own health information. This is the same model as patient-controlled wellness apps, symptom journals, and health tracking tools. Your organization is simply making a recommendation — not transmitting data. Always confirm with your own compliance team for your specific situation.
A full care-support system — free for serious illness
Every feature designed for the real complexity of a serious diagnosis — not a symptom checker, not a generic health app. A tool built around the human side of caregiving.
Medication tracker
Every medication, dosage, and schedule in one place. Side-effect logging. Refill reminders. Shareable with family members so nothing gets missed.
Daily care log
Pain levels, energy, mood, symptoms — logged daily in under two minutes. Invaluable context for follow-up appointments and pattern recognition.
Appointment organizer
Upcoming appointments, pre-visit question lists, and visit notes — all in one place, shareable with anyone in the care circle.
Private family circle
A closed, private group for the people the patient trusts. Shared updates, care tasks, and messages — without the noise of social media.
AI care companion
On-demand answers to care, medication, and wellness questions — focused, caring, and grounded in the patient's actual situation. Available at any hour.
Care Library
37 professionally written guides covering caregiving, coping, communication, and self-care — organized and always accessible, in multiple languages.
Symptom & side-effect tracking
Structured symptom logs tied to medications and treatments. Helps patients arrive at appointments with clear, specific information rather than vague recollections.
Available in 8 languages
English, Spanish, French, Hebrew, Arabic, Portuguese, Mandarin, and Russian — because the best tools reach every patient, not just English speakers.
"The hardest part of oncology social work is knowing that your patients face the most complicated weeks of their lives the moment they leave your office. Having a tool that holds their hand through that — for free — is something I wish had existed years ago."— Oncology social worker, early JourneyKin partner
Want to offer it under your brand?
Hospitals, caregiver agencies, oncology centers, doctors' offices, social work departments, and health systems can deploy JourneyKin as a branded patient engagement tool — your logo, your colors, your domain. No build cost. No IT project. Launch in weeks.
Your brand, top to bottom
Logo, color palette, domain name — patients see your organization, not ours. Builds trust and reinforces your care relationship.
Care team visibility (optional)
Optional portal for care coordinators to see aggregate engagement data — which patients are active, who may need a follow-up call.
Population-level reporting
Understand engagement trends across your patient population — useful for grant applications, quality reporting, and program evaluation.
Launch in weeks, not years
No internal development. No vendor procurement marathon. A white-label pilot can be live and in patients' hands within 4–6 weeks of agreement.
Per-seat or per-patient pricing
Flat per-seat pricing for your care coordinator team, with patient access included. Volume discounts for large health systems. Pilot programs available.
Ideal for any organization that touches patients:
- →Caregiver agencies & home health — give every family you serve a coordination platform under your brand
- →Doctors' offices & specialty practices — extend your care between appointments with a branded patient companion
- →Social work & case management departments — a structured tool to hand every patient at discharge or first contact
- →Hospitals & health systems — reduce 30-day readmissions with branded at-home support at scale
- →Cancer centers & oncology practices — from diagnosis through survivorship, under your name
- →Palliative care, hospice & elder care — family communication tools through the hardest chapter
- →ACOs, FQHCs & community health centers — population health engagement without an IT project
Not a patient portal. Not a symptom checker.
- ≠Not MyChart — JourneyKin is family-centered, not provider-centered. Patients and their whole circle use it, not the care team.
- ≠Not CaringBridge — built for care coordination, not updates. Medication tracking, symptom logs, AI guidance — not a journal.
- ≠Not a symptom app — no diagnosis, no triage. A calm, organized place for the 165 hours a week your patients aren't with you.
- ✓Free for serious illness — no paywall for the patients who need it most. Physicians can recommend it to any patient, today.
Interested in a clinical partnership?
Oncologists, practice administrators, and cancer center leadership are among our most valued early partners. We offer pilot programs, white-label deployment, and co-development relationships — built around your patient population and clinical priorities.
- →No IT integration required to start a pilot
- →White-label under your practice or center's name
- →Revenue-share and equity partnership models available
- →Pilot live in weeks — not a 2-year IT project
JourneyKin helps patients in every diagnosis category
Whether you're working in an oncology department, a cardiac rehab unit, a neurology clinic, or a community health center — JourneyKin was built for the full range of serious and complex care situations. Social workers and care coordinators at organizations serving cancer patients, ALS families, stroke survivors, heart failure patients, kidney disease patients, Parkinson's caregivers, dementia families, and post-surgical recovery patients have all found it a natural extension of their discharge planning process.
Because JourneyKin is free for patients navigating a serious illness — with no credit card and no proof of diagnosis required — recommending it carries zero friction and zero cost for the patient. It works on any smartphone, any computer, and in eight languages including Spanish and Arabic.
Frequently asked questions
Do I need a BAA or IT approval to recommend JourneyKin? +
No. Recommending JourneyKin is the same as recommending any wellness app — you are not sharing PHI. The patient creates their own account, enters their own health information, and controls their own data. Your organization plays no role in the data flow. No BAA, no IT ticket, no procurement process. Always confirm with your own compliance team for your specific situation.
Is it really free for my patients? +
Yes. Patients navigating cancer, ALS, advanced organ disease, or another serious diagnosis receive full access to JourneyKin at no cost — with a higher AI question allowance than the standard free plan. No credit card, no proof of diagnosis required to start. They simply mention their situation during signup and access is granted immediately. We operate this on an honor system and we stand behind it.
What does the AI companion actually do — is it safe? +
The AI companion answers care, medication, and wellness questions in plain language — similar to how a knowledgeable friend might explain something clearly without being your doctor. It is not a clinical decision tool and does not replace medical advice. Every response includes a reminder that the patient's care team is the authority on their medical decisions. It is best thought of as a 24/7 support resource for the questions patients would otherwise ask a nurse at midnight or spend an hour googling.
How do I actually recommend it at discharge? +
The simplest way: request our free recommendation kit (below) which includes a printable one-page recommendation card with a QR code, a discharge-packet insert, and a one-sentence verbal script. You can also simply tell patients to go to JourneyKin.com. Either way, setup takes less than 5 minutes. The recommendation kit is free and we'll send it within 24 hours.
Can my organization white-label JourneyKin for our patients? +
Yes. Healthcare organizations can offer JourneyKin under their own brand — logo, colors, and domain. White-label deployments are available for oncology centers, hospital discharge programs, hospice organizations, and large medical groups. A pilot can typically be live in 4–6 weeks. Request a pilot proposal below and we'll put together a scope and cost estimate for your organization's size.
Does JourneyKin work for non-English speaking patients? +
Yes. JourneyKin is available in English, Spanish, French, Hebrew, Arabic, Portuguese, Mandarin, and Russian. Language is set automatically based on browser preference or manually by the user. The AI companion also responds in the language the patient writes in.
Get the free recommendation kit
Printable recommendation card, discharge-packet insert, and QR code — ready for your department to hand out today. Free, no strings attached.
Or jump straight to the pilot conversation:
Your patients leave. Their support doesn't have to.
JourneyKin is free to recommend, free for serious illness, and ready in 5 minutes. Give your patients something that keeps working after the discharge conversation ends. ∞